Greg McMaster Creative Planner at SET Some have opined that QR code use in Japan is actually declining in some sectors. Are you finding this? It has not been our experience that QR code use is declining. I think what might be happening is that consumers are possibly tired of them in their current form. I think this is where a design revolution is needed. People need a reason to click through. We think that codes such as the Louis Vuitton one and others we have up our sleeve will show that simple color and clever ideas will increase use in much the same way that clever ad- vertising gets people to pay attention. Do you think that this crossover--bringing the worlds of popular cul- ture and art into the QR code space--will fuel more interest in and demand for QR codes beyond Japan? Already we are being approached by agencies abroad to discuss collabo- ration. I think that this will indeed open up new possibilities. We are one agency but we are keen to see what happens when others work out how to do it and start putting their creativity into it. The business behind the QR code has its obvious appeal to marketers so I am sure we will see increased use outside Japan. Already examples are starting to creep up - Kanye West, Ralph Lauren, H&M, etc. They just haven't realized how much nicer they could have looked if they had come to us first! What are the remaining barriers in North America to widespread use of QR codes (for example, cost to users and the lack of standards or preloaded code reading applications)? Is it a technical/infrastructure question or just a mindset question? I just spent a few weeks in Australia talking up the codes to brands and agencies there and I guess one barrier is the perceived cost. Once flat rate mobile plans become standard, consumers will spend more time browsing and interacting on their phones. The QR code will provide a gateway between the real world and the digital. I saw codes on the sides of buses in Australia promoting movie releases. It was a kid's film and so that is obviously one way the codes will take off abroad. Kids today seem to have no trouble with technology, so a couple of well-promoted exam- ples of youth brand coding will have everyone jumping on the band- wagon and consumers experimenting. Think Ecko tagging Air Force One with a QR code--The next day everyone would know what they are. The technology is there and the consumers are ready. It's up to the brands to make them interesting enough to warrant a click